IPSI aims to provide expertise and a professional service to our clients that cannot be sourced anywhere else. Our team will work with you to help us understand your business and customer requirements and develop a service package that meets your business needs.

Our management team are here help and together they have years of experience working in the Insurance Industry

Lisa is CEO at IPSI and has a wealth of experience in the International Life Assurance industry gained over the past 30 years.  She is responsible for the IPSI client operations and support management functions and is passionate about providing excellent high quality services to IPSI clients.  Lisa previously held the role of Operations Director in IPSI, and Chief Operating Officer at Friends First, is an MBA graduate and is an Associate of the Pensions Management Institute.

Jennifer is Finance Director at IPSI. She was previously Head of Finance Business Partners with AIB, and has over 20 years’ experience in the Irish financial industry. Jennifer has held positions in Deloitte, IWP International plc, ESB and Board Gáis.

Padraic Duffy is Operations Director in IPSI.  He is a Chartered Accountant having trained with PriceWaterhouseCoopers and also recently qualified as a Certified Internal Auditor. Padraic joined IPSI in 2004 where he has held a number of roles through this career most recently in a key role with the Operations Division reporting to the Operations Director and also manages a number of strategic initiatives across the organisation
Kim is Operations Director at IPSI and is passionate about service and quality. She has in excess of 20 years’ experience in Financial Services and has held positions with IFDS – both Life and Pensions and Funds, Capita, AIB Ark Life, Bank of Ireland Life, Aviva, Permanent TSB and AIG.

Debbie is CIO at IPSI. She has over 25 years in start-ups, strategic planning, transformation and program delivery for Financial Services companies and has carried out a range of senior roles across companies such as FBD plc,. Zurich and Hartford Life International.


Kelly has over 20 years experience working as Human Resources specialist, mainly in investment and business banking. Her work has taken her to London, Sydney, Melbourne and now Dublin. She has been working with IPSI on the People agenda for the last 3 years. Her main role accountabilities are People, Internal Communications, Corporate Social Responsibility and Facilities.

Joanie is Commercial Director at IPSI. She has over 20 years experience in the European Financial Services industry working in Senior roles in Aviva Europe, Aviva Ireland and more recently Bank of Ireland where she was MD of Bank of Ireland Insurance Services.