IPSI aims to provide expertise and a professional service to our clients that cannot be sourced anywhere else. Our team will work with you to help us understand your business and customer requirements and develop a service package that meets your business needs.

Our management team are here help and together they have years of experience working in the Insurance Industry.

James ParkerJames_HeadShot

James is the Managing Director of IPSI and has almost 20 years’ experience in the financial services industry, both in Ireland and the UK. James joined the Irish Life Group after being CEO of Aviva Health Insurance. He managed the sale and integration of the business into Irish Life and was shortly after appointed to his current role in IPSI. Previous roles include Managing Director of Santander Bank’s UK wide Bancassurance business and senior roles in Northern/Danske Bank’s Financial Planning and Wealth Management businesses.


Paul Delaney

Paul is Head of Commercial, Sales & Marketing and is part of the IPSI senior leadership team.  He has 30 years’ experience and has held senior positions at IBM, Dell, Gartner, KPMG, Capgemini and Bank of Ireland. His team manages customer success, client relationship management, new business development, commercial management, communications and marketing across our European client base.  If you have a business opportunity or just a general enquiry please feel free to get in touch.  Paul is contactable on Paul.Delaney@ipsi.ie

Karl AlexanderKarl_HeadShot.jpg

Karl is Head of Strategy & Change at IPSI. He is a qualified actuary with over 30 years’ experience in new start-ups, strategic planning, transformation and program management for Financial Services companies and has carried out a range of senior roles across multiple organisations. After starting his career with Irish Progressive Life, Karl has worked for companies such as Irish Life, Mercer, Credit Suisse, JP Morgan and Goldman Sachs.


Joe Dunne

Joe joined IPSI as Head of I.T. Prior to that he was CIO at Zurich Insurance’s Legacy Solutions Division where he led the development and execution of their new IT organisation, to ensure its capabilities and technologies met the organisation’s new strategy. Joe has spent over 20 years leading large IT teams, across a number of Financial Services companies in Dublin and London, and has significant infrastructure and application development experience.


Lisa Feely

Lisa is Head of Operations at IPSI and has a wealth of experience in the International Life Assurance industry gained over the past 30 years.  She is responsible for the IPSI client operations and support management functions and is passionate about providing excellent high quality services to IPSI clients.  Lisa previously held the role of Chief Operating Officer at Friends First, is an MBA graduate and is an Associate of the Pensions Management Institute.

If you are interested in joining our team then you can review any available positions on the Irish Life Careers page.